About IOM
IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.Activities by IOM
LandLedger: AI turns spoken memories into legal evidence for land rights.
Asia and the Pacific PhilippinesLandLedger uses narrative-led data collection to capture people's land and property stories and transforms them with AI into secure, actionable data for humanitarian response. Displacement often occurs where property rights are insecure, land administration is weak and conventional registration is too slow to adapt in emergencies; when people are displaced, the social validation, possession and history that secure property rights are disrupted. By capturing who lived where and the history tied to each property, humanitarian actors can rapidly verify claims and provide assistance without relying on outdated or inaccessible property registries. Key impacts: accessible, contextualized recordation of claims without legal implications; rich data collection (multiple nuanced data points from one efficient narrative intake); scaled preparedness and prepositioning to reduce displacement risk; and community ownership, giving households direct access to and control over their data.
Activity Type AI Tools/SolutionsLAC Pre-Evacuation Platform: AI early warning that moves people before disaster strikes.
Latin America and the Caribbean PanamaThe project scales a dynamic Pre-Evacuation Platform that integrates real-time data, early warning systems and geospatial analysis for anticipatory action in Latin America and the Caribbean. Latin America and the Caribbean face frequent disasters, with millions displaced annually by storms and floods, and critical gaps in cross-border coordination, real-time information sharing and structured evacuation planning leave vulnerable populations at risk. The platform enables coordinated, inclusive evacuation planning, resource mobilization and community-driven preparedness, transforming fragmented disaster response into a proactive, regionally owned system. By empowering responders and communities with timely, actionable information it enables safer evacuations, reduces displacement and saves lives, while strengthening regional coordination and building resilience across one of the world's most disaster-prone regions.
Activity Type AI Tools/SolutionsInfrastructure/Systems DevelopmentIOM AI Usage Coach Agent
Global SpainThe IOM AI Usage Coach makes it easier for you to follow IOM's AI Guidelines and feel confident using AI responsibly. It turns complex guidance into simple and clear helpful tips—so that you can use AI the right way, with confidence! This agent is designed to simplify IOM's AI guidelines and enhance support for staff and users by: -Providing quick, accurate answers to common questions—reducing the need for calls and emails to IOM staff. -Offering 24/7 support, complementing staff agents' working hours and ensuring continuous assistance. Personalizing conversations using natural language and machine learning, making interactions more intuitive and user-friendly. -Helping staff understand and apply AI policies through clear, friendly explanations—enabling faster, more responsible decision-making. -Boosting productivity by saving time and allowing staff to focus on supporting migrants rather than navigating complex policies. -Collecting feedback to help IOM improve its services. -Supporting multiple languages, increasing accessibility for diverse users.
Activity Type AI Tools/SolutionsPolicy/Regulatory GuidanceTSI Belgium – Migration & Asylum Pact (AI-Supported PoCs)
Europe and the Commonwealth of Independent States BelgiumEU-funded (Technical Support Instrument) advisory project implemented by IOM to ready 4 Belgian migration agencies for the EU Migration & Asylum Pact (applies 12 Jun 2026). AI-assisted PoCs in sandbox for CGRS (smarter search/doc structuring) and CALL (AI legal search); Fedasil & IO get conceptual architecture exploration. Phase 1 (Inception) complete; PoCs & roadmaps run through Jun 2026. Focal-point email not stated in report — please confirm.
Activity Type AI Tools/SolutionsTechnical AssistanceResearch/Reports/AssessmentsPolicy/Regulatory Guidance