OAJ developed an advanced AI-powered chatbot solution to enhance its digital interaction capabilities, addressing limitations in current chatbot frameworks which faced challenges when dealing with complex language specifics and navigating UN data effectively. The proposed AI system will significantly improve the user experience by providing rapid, efficient access to information across the OAJ web resources, reducing user frustration and search time.
Activity Type AI Tools/SolutionsThe CTED Knowledge Assistant is the UN Secretariat’s first AI chatbot in production powered by Microsoft Copilot Studio and Microsoft Power Platform, developed by the Counter-Terrorism Committee Executive Directorate (CTED) in collaboration with OICT. The Assistant leverages generative AI to enhance CTED’s operational efficiency by enabling natural language Q&A, research support, and content generation. It is built on publicly available CTED content, and it required low development costs, making it an accessible and scalable solution.
Activity Type AI Tools/SolutionsThis AI-powered solution will streamline access to operational guidance from the UN Policy and Practice Database, the UN Knowledge Gateway by enabling users to ask natural language questions and receive relevant responses with source references, improving efficiency for thousands of global users. The initiative aims to simplify knowledge retrieval, enhance user experience, and optimize information management within the UN’s knowledge framework.
Activity Type AI Tools/SolutionsThe Global Partnership on Marine Litter (GPML) Digital Platform is a multi-stakeholder platform that compiles different resources, connects stakeholders, and integrates data. This project is developing a matchmaking system to automatically match stakeholders based on their interests, skills, and other relevant information using a content-based recommender engine, natural language processing, and collaborative filtering.
Activity Type AI Tools/SolutionsResearch/Reports/Assessments