About UNICC
The United Nations International Computing Centre (UNICC) has over 50 years of experience as the largest strategic partner for digital solutions and cybersecurity within the United Nations system. We design and deploy transformational digital tools and programmes to support over 90 partners in fulfilling their mandates.Activities by UNICC
Unify HR Chatbot Solution (under UN WOMEN ICT initiatives)
GlobalThe UNify HR Chatbot is an interagency collaboration involving multiple UN organizations, developed by the United Nations International Computing Centre (UNICC). This AI-based solution is designed to streamline HR policy inquiries and it aims to enhance the efficiency and accuracy of HR processes across multiple agencies.
Activity Type AI Tools/SolutionsThird UN Virtual Worlds Day
Global GuatemalaThe event convened ambassadors, ministers, city leaders, UN entities, industry pioneers, and innovators for two days of high-level dialogue and an Ambassador Roundtable on the future of AI-driven cities and communities. Discussions explored how the convergence of artificial intelligence, immersive virtual environments, spatial intelligence, and other frontier technologies is reshaping urban governance and enabling new approaches to delivering public services, including emerging concepts such as the AI-enabled citiverse. The programme also examined how these developments can help translate the Global Digital Compact into trusted, inclusive, and people-centred outcomes for cities and communities worldwide. The event concluded with two major milestones: (1) The launch of the Executive Briefing on “AI, Spatial Intelligence and the AI-Enabled Citiverse”, developed with the contributions from 20 UN entities. (2) The endorsement of the Call to Action for Humanity: Shaping the Future of Cities in the Age of AI and Citiverse, reflecting a shared commitment to advancing trusted, inclusive, and people-centred digital futures.
Activity Type AI Tools/SolutionsPolicy/Regulatory GuidanceAwareness/AdvocacyInfrastructure/Systems DevelopmentAI Safety Evaluation and Assurance for AI Solutions
Global Not ApplicableA two-semester academic–institutional capstone (Fall 2025–Spring 2026) in which NYU graduate students co-designed with UNICC a multi-perspective AI Safety Evaluation Lab — including a structured risk taxonomy, automated evaluation pipelines, and a three-provider 'Council of Experts' deliberative architecture — to assess AI tools before deployment in the UN ecosystem.
Activity Type AI Tools/SolutionsTrainings/WorkshopsResearch/Reports/AssessmentsRiMAP VLA: A Virtual Legal Assistant for Scaling Humanitarian Law and Policy Analysis on the UNHCR Rights Mapping and Analysis Tool (RIMAP)
Global Not Applicable
UNHCR developed a Virtual Legal Assistant (VLA) powered by Retrieval Augmented Generation (RAG) into its Rights Mapping and Analysis Platform (RiMAP). This platform support UNHCR country editors by efficiently collecting, processing, and analyzing vast amounts of legal documents across all UN countries and territories. This enables legal research and analysis processes, including extraction, translation, summarization, and drafting.
Once data is manually collected and indexed in a library accessible to the AI assistant, a first draft of responses to questions can be generated. This draft is created by extracting relevant paragraphs, translating them, and summarizing the content to produce an accurate response with sources. This draft serves as the foundation for the legal analysis that country editors can verify and further edit.
The library of sources includes government publications, laws and regulations, policies, academic research, and UNHCR reports. By leveraging AI, the VLA allows UNHCR to significantly reduce the time spent on legal research and drafting, ensuring the timely and comprehensive completion of RiMAP within a reduced timeframe.
The VLA is an AI-powered chatbot that utilizes resources contained within RiMAP. This public-facing chatbot provides easily accessible and user-friendly information on the rights of forcibly displaced and stateless persons. This initiative marks a significant step towards making legal data more accessible to a diverse range of stakeholders, including universities, legal aid organizations, governments, development actors, civil society groups, and, most importantly, forcibly displaced and stateless persons themselves.