About UNOPS
Activities by UNOPS
AI Assisted Automation of Shopping Process
Global Not Applicable
UNOPS built an in-house AI tool to assist low-value procurement ("Shopping") by automating routine tasks and unlocking human capacity. The tool extracts unstructured data from various supplier formats into structured information, compares offers against requirements and assists in conducting evidence-based evaluations. It further assists personnel by translating offers into English and ranking suppliers based on technical acceptability and price.
Additionally, the tool auto-drafts award documents based on process data while maintaining a ‘human-in-the-loop’ approach to ensure essential review and oversight. By significantly reducing manual data entry, facilitating cross-analysis and administrative burdens, this tool allows personnel to redirect their effort toward higher-value strategic tasks.
UNOPS's Contextual RAG - Bob
Global Not ApplicableBob is UNOPS’ in-house developed fully contextual RAG (Retrieval-Augmented Generation) engine. Bob is an AI-powered knowledge companion for all things UNOPS. Bob is designed to be the go-to resource, providing quick and accurate answers to your questions about our organization. Whether one is a new employee seeking to understand UNOPS structure or a seasoned professional in need of the latest policy updates, Bob can help provide accurate and up-to-date information.
Activity Type AI Tools/SolutionsInfrastructure/Systems DevelopmentAI Assisted Remote Site Hazard Assessment
Global Not ApplicableUsing images and videos from remote construction sites, we can instantly identify hazards and implement corrective actions. UNOPS operates in challenging, often hard‑to‑reach locations, which makes continuous site monitoring difficult, especially when a project manager oversees multiple sites. By applying AI, we empower our personnel to quickly detect potential hazards, verify compliance with safety standards, and recommend actions to mitigate risk.
Activity Type AI Tools/SolutionsAI Assisted Capacity Assessment of Implementing Partners
Global Not Applicable
UNOPS manages grant-supported programmes and projects through partnerships with Implementing Partners (IPs). Between 2019 and 2024, it worked with more than eleven thousand IPs, ranging from government entities and UN agencies to NGOs, private sector organizations, and individuals. Capacity assessments are central to deciding whether to award funding and to understanding each IP’s risk profile, including its ability to manage funds and deliver project results.
Traditionally, Grants Officials compared IP self-assessments with supporting documents across ten capacity areas, a process that often took days. UNOPS now uses its in-house AI-powered tool, the AI Playbook, to automate this review with high accuracy and near human-like judgment, freeing Grants Officials to focus on helping IPs close capacity gaps rather than on manual assessment work.