About WFP
The World Food Programme is the world's largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.Activities by WFP
WFP’s AI Strategy: A Roadmap for Responsible AI in Humanitarian Action
Global Not ApplicableThe World Food Programme’s (WFP) AI Strategy 2025-2027 sets a bold path for leveraging artificial intelligence to strengthen humanitarian response. AI is already enabling WFP to predict food shortages, accelerate emergency response, optimize supply chains, and allocate resources efficiently. The strategy – a first for a UN programme - provides a structured framework to scale these benefits further. It’s built on five key pillars: delivering impactful AI solutions, developing a robust AI infrastructure, ensuring strong governance and ethics, fostering an AI-driven culture, and forming strategic partnerships. These pillars ensure that AI is embedded responsibly across WFP’s operations, aligned with global UN AI governance principles, and designed to maximize impact while safeguarding humanitarian values. By embracing AI at scale, WFP aims to build a future where technology plays a central role in the fight against hunger.
Activity Type Policy/Regulatory GuidanceWFP’s AI Virtual Chatbot Assistant for UN Mobility Services
GlobalTo enhance the efficiency and quality of support services for UN field operations, the World Food Programme (WFP) has developed SPOC (Single Point of Contact), a smart, AI-powered virtual assistant designed to streamline the user experience within UN Mobility, the passenger transportation service of the UN Booking Hub. SPOC offers instant, personalized support to WFP staff by simplifying booking processes, improving access to real-time and location-specific information, and reducing the burden on administrative teams. Launched on UN Booking Hub for WFP staff, and soon to be available to a broader UN community, SPOC provides services across web and mobile platforms. It uses natural language processing to understand user inquiries, LLM to leverage on knowledge basis to support the full booking workflow (creation, modification, cancellation), and delivers general and localized assistance to passengers, fleet managers and drivers from 950+ offices in over 100 countries. Future updates will expand SPOC’s capabilities to general travel queries and multilingual support, reinforcing WFP’s commitment to digital transformation and service excellence.
Activity Type AI Tools/SolutionsAI for Fair and Efficient Aid Distribution
GlobalWFP’s Enterprise Deduplication Solution tackles duplicate entries in WFP’s beneficiary databases using advanced AI matching algorithms. These errors can lead to unintended over-assistance, diverting resources from those in greater need. With an accuracy rate exceeding 99.99 percent, the system has already been piloted in three country offices, resulting in close to $400,000 in cost efficiencies. Independent assessments confirm compliance with global data privacy and security standards. Future improvements will introduce a user-friendly interface and fingerprint integration to further refining identity verification and ensuring every dollar in assistance reaches the right recipients.
Activity Type AI Tools/SolutionsAI for Country Strategic Planning (CSP)
Global LuxembourgAI for Country Strategic Planning (CSP) is an AI-powered system that analyzes complex documents like country strategic plans, evaluations, WFP strategies and assessments to support strategic decision-making in plan formulation. It identifies relevant outcomes and activities, answers queries across country strategic plans and annual country reports based on prompts and past documents. The system works with country offices to enhance data-driven planning, ultimately reaching millions of lives.
Activity Type AI Tools/Solutions